Refund and Returns Policy

At ArcticHunter.com.bd, we strive to ensure your satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free refund and return policy to make your shopping experience worry-free. Please review the following guidelines:

1. Refund Eligibility:

   • You may be eligible for a refund if you return your item within 07 days of purchase.
   • To be eligible for a refund, the item must be unused, undamaged, and in its original packaging.
   • Personalized or customized items are not eligible for refunds unless they are defective or damaged upon receipt.

2. Return Process:

   • To initiate a return, please contact our customer service team at [contact email or phone number] to request a return authorization.
   • Once your return request is approved, you will receive instructions on how to return the item.
   • Please ensure that the item is securely packaged to prevent damage during transit.

3. Refund Process:

   • Once we receive your returned item and verify its eligibility, we will process your refund.
   • Refunds will be issued to the original payment method used for the purchase.
   • Please allow [X] business days for the refund to reflect in your account, depending on your payment provider.

4. Return Shipping:

   • Customers are responsible for the cost of return shipping unless the item is defective or damaged upon receipt.
   • We recommend using a trackable shipping service to ensure the safe return of your item.

5. Exchange Policy:

   • If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange for an exchange.
   • Exchanges are subject to product availability.

6. Damaged or Defective Items:

   • If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
   • We may require photographic evidence of the damage or defect for quality assurance purposes.

7. Final Sale Items:

   • Final sale items are non-refundable and non-exchangeable unless they are defective or damaged upon receipt.

ArcticHunter.com.bd reserves the right to update or modify this refund and return policy at any time without prior notice. By placing an order on our website, you agree to abide by the terms and conditions outlined in this policy.

If you have any questions or concerns regarding our refund and return policy, please don’t hesitate to contact our customer service team for assistance. Your satisfaction is our top priority, and we are here to help ensure a positive shopping experience.